Introduction

SmallBusinessCentral is a web-based data management system used by the Office of Economic and Workforce Development (OEWD). It is use to monitor and track service delivery to San Francisco small businesses and small business entrepreneurs by non-profit community partners. The purpose of this guide is to show users of SmallBusinessCentral how to register clients in the system, enroll them into services, and track outcomes. The document is divided into four sections:

1. System Access

2. Client Registration

3. Client Enrollment

4. Reports

This user guide also includes an appendix with additional information and resources, including:

1. Applications and Forms.

2. Instructions for how to look up Business Account Numbers.

3. Instructions on how to meet the low-to-moderate income requirement Community for Development Block Grants.

4. How to look up the NAICS code for a business.

5. Documentation on technicial and capital assistance assistance service types.

Help desk instructions and training materials are also included for additional resources.